DefinitionAs per ISO 9000, the definition of Context of the Organization is “ business environment“, “ combination of internal and external factors and conditions that can have an effect on an organization’s approach to its products, services and investments and interested Parties“. The note states that this concept of Context of Organization is equally applicable to Not for profit organization, public service organization and governmental organization. Also in normal language this concept is also known as business environment, organizational environment or ecosystem of an organization. Introduction:The implementation of QMS should be the strategic decision of the organization and is influenced by the context of the organisation and the changes in that context.
Organizational Context in ISO 9001:2015 by Pam Bethune One of the newest parts of the new ISO 9001:2015 and related management standards are the concepts of “Context” and “Interested Parties”. “4.1 Understanding the organization and its context. The organization shall determine external and internal issues that are relevant to its purpose and its strategic direction and that affect its ability to achieve the intended result(s) of its quality management system.